How to Place an Order
Step 1: Browse or search for your favorite juice products from the menu.
Step 2:
- Search for a product, then simply click on the searched product and it will be added to the order form.
- Click Order Now to order your product.
- You can also add products by clicking the Add product button in the order form.
Step 3: Review your order in the order summary. Adjust quantities or remove products as needed.
Step 4: Fill in your delivery details and select your delivery distance.
Step 5: Check your total order breakdown, including product prices and delivery charges, before placing your order.
Step 6: Click Place Order to complete your purchase. You will receive a confirmation and our team will contact you soon!
2. Ordering and Payment
Order Placement: All orders are subject to availability and confirmation of the order price.
Payment: We accept various payment methods including credit/debit cards and digital wallets. All payments are processed securely.
Pricing: All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
3. Delivery Policy
Delivery Areas: We currently deliver within a 10 km radius from our location.
Delivery Charges:
- Free delivery for orders within 5 km
- ₹20 per km for distances beyond 5 km
- Minimum order amount: ₹100
Delivery Time: Estimated delivery time is 30-45 minutes, subject to traffic and weather conditions.
4. Cancellation and Refund Policy
Cancellation: Orders can be canceled within 30 minutes of placement without any charges.
Refunds: Full refunds will be processed for:
- Orders canceled within 30 minutes
- Quality issues reported within 2 hours of delivery
- Non-delivery of orders
Note: Refunds will be processed to the original payment method within 5-7 business days.
5. Product Quality and Freshness
We guarantee that all our juices are:
- 100% natural with no artificial additives
- Freshly prepared on the same day
- Made from high-quality, locally sourced ingredients
For any quality concerns, please contact us within 2 hours of delivery.
6. Health and Allergies
Allergen Information: While we take precautions, our kitchen handles various fruits and ingredients. Customers with severe allergies should inform us before ordering.
Nutritional Information: Nutritional values are approximate and may vary based on fruit ripeness and preparation methods.
7. Privacy Policy
We are committed to protecting your privacy. Your personal information will:
- Be used only for order processing and delivery
- Not be shared with third parties without your consent
- Be stored securely and deleted upon request
8. Limitation of Liability
Fresh Juice Bar shall not be liable for:
- Delivery delays due to unforeseen circumstances
- Minor variations in product appearance or taste
- Issues arising from incorrect delivery address provided by customer
9. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
10. Contact Information
For any questions regarding these terms, please contact us: